Experiencing a maintenance issue?

Log in to your Tenant Portal and submit your maintenance or service request. A Maintenance Personnel will contact you within 24 hours. In case of emergency please call our maintenance emergency line at 479-521-7400.

Maintenance Emergencies

Please note that a maintenance emergency is an IMMEDIATE threat to your safety or the property.

For example, if a break-in has occurred and you have an unsecured entrance or a pipe has burst causing a water leak and ongoing damage. Generally, central heat or air conditioning repairs are not emergencies. If you have an emergency, please call our offices and follow the “emergency” prompts, leave a message, and we will return your call ASAP.

Always follow up by submitting the emergency request through your Tenant Portal so we have a good record, even if your emergency has already been addressed.