Red Door Property Services specializes in leasing residential properties and managing the resultant lease contracts. Our goal is to protect and maintain our clients’ real estate investments while providing dependable cash flow and a favorable rental experience. From marketing your property, placing qualified, responsible residents, and addressing maintenance issues in a timely manner.
Our professional leasing agents develop marketing campaigns and leasing strategies that will attract residents to their properties. This process begins with an evaluation of the property, market, competition, and overall business goals. As a proven leader in residential property management, Red Door Property Management relies on both our experience and relationships to successfully deliver integrated property marketing services that deliver qualified residents.
Our applicant screening process includes: criminal background and credit checks, public rent records, employment verification, and current and previous rental reference verification. Applicants must either show a total household income of at least 3 times the rent or we require a suitable Lease Guarantor. We require a $35 application fee per adult applicant as well as security deposit upon approval of applicant(s). When possible, we consult with owners before final approval.
Once a prospective tenant is found, a comprehensive screening program is put into action. Our Screening program includes:
Past and current rental references
Verification of income
Credit and criminal background check
Fraud and derogatory remarks search
Personal References
Red Door Property Services is a Fair Housing participant and does not discriminate based upon race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity.
Our robust lease is designed to cover nearly everything, but even with our vast experience, we are sometimes surprised by a tenant’s bad behavior toward your property or financial interests. That’s why we update our custom lease regularly. Some recent improvements include: required renter’s insurance, required online rental payments, and greater owner/management discretion in handling broken appliances and minor interior plumbing issues. Along with our thorough screening process, these lease improvements have decreased operations, delinquency and collection losses substantially and decreased our owners’ liability, while ensuring our residents have liability protection as well.
Red Door Property Services tracks all transactions for our clients and makes the information available at any time with our secure Owners Portal. From rent processing to monthly statements and everything in between, we pride ourselves in keeping our owners informed and maximizing your return on investment.
Collection of rent money from tenants.
Disbursing rent money to owners via direct deposit by the 10th of every month.
Collection of pet and security deposits.
Account Statements (Owner Statements) are e-mailed monthly and available online 24/7.
Year end 1099 and Profit and Loss mailed to owners or their accountants.
All receipts are included in monthly Owner Statements.
Coordination of payments for utility bills, yard and pool maintenance, repair bills, and capital improvements.
Serving legal notices to tenants for non-payment of rent or other non-compliance with the lease, and coordinating evictions if necessary.
Compliance with all state and federal laws and regulations.
We hold all client and tenant funds in non-interest-bearing escrow accounts.
We work hard to tailor our full-service management solution to your resident’s unique needs, along with warm and attentive service that exceeds their expectations. We believe exceptional customer service and timely, professional communication is the best way to ensure your return on investment.
Red Door Property Services is committed to maintaining your property in an efficient and cost-effective manner. We provide experience-based advice on repair vs. replacement decisions, ensuring our residents are satisfied with their rental experience and our owners’ properties are well cared for.
Our strong relationships with a variety of service companies throughout Northwest Arkansas helps to secure low overhead costs and save money on any necessary repairs. We provide prompt and quality performance of all maintenance requirements. All approved vendors whose work requires a license must carry both general liability and workman’s compensation insurance to protect all parties.
In the event of conflict, we protect our owners’ interests by working to find quick and effective resolutions. We represent your interests when rent or repair issues arise or an eviction becomes necessary.
Unfortunately managing conflict in tenant relationships can be very time consuming and stressful. When owners contact us for help cleaning up a messy tenant situation we find out all the necessary details and serve the problem tenants with the required demand to pay notice. If the tenants still do not comply by paying the full rent owed, our outstanding legal team steps in to oversee a speedy eviction. Put our years of experience in managing conflict in tenant/landlord relationships to work for your investment.
